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Frequently Asked Questions

  1. I have worked with other nutritionists before. What makes EB Nutrition so unique?
  2. I have been on every diet out there. What makes EB Nutrition's approach more effective?
  3. I know which foods I should be eating, but I have a problem giving into sugar and carbohydrate cravings. How can EB Nutrition help me control these cravings?
  4. I do a lot of reading about nutrition in books, magazines and online. What can EB Nutrition offer me that I do not already know?
  5. What is the difference between a nutritionist and a dietitian?
  6. Do you accept insurance?
  7. What if my insurance company does not cover my visit?
  8. How long are initial consultations?
  9. How do follow up visits work?
  10. Could you explain the Nutraprint Online Counseling?
  11. How do the online consultations differ from office visits?
  12. How much are the office visit consultations?
  13. How do I know that your dietitians have experience with my health concern?
  14. What age groups do you see?
  15. What about special needs patients?
  16. What type of testing do you offer?
  17. What is your cancellation policy?
  18. What happens if the date to cancel has passed, and I am unable make it into the office?
  19. Our Vitamin Return Policy
  20. Shipping Policy

1. I have worked with other nutritionists before. What makes EB Nutrition so unique?

EB Nutrition is not about handing out a preprinted diet plan, counting calories, or telling you to follow the food guide pyramid. We are about helping you establish a healthy and stress-free relationship with food and teaching you how to use food and nutrients to heal your body. Rather than focus on what you shouldn't eat, we will emphasize all of the delicious foods that you should eat! In fact, most of our clients are surprised that we recommend such a wide variety and generous amount of food, but who can argue when they see the results?

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2. I have been on every diet out there. What makes EB Nutrition's approach more effective?

At EB Nutrition, we use a "whole person" approach in working with our clients. Our consultations and medical history assessments encompass a wide range of areas to assess your total health. Even if your primary goal is to lose weight, we will explore your medical history and address any health concerns naturally by identifying the root cause. We will work with you and your physician to ensure that your health is addressed as naturally as possible on every level.

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3. I know which foods I should be eating, but I have a problem giving into sugar and carbohydrate cravings. How can EB Nutrition help me control these cravings?

One of the most frequently used sayings at EB Nutrition is "knowledge does not equal behavior". Most of us know that an apple is healthier than a candy bar, but why is the candy bar so hard to resist? If you have persistent food cravings, there is no amount of will power that can deter you from getting your "fix." At EB Nutrition, we know that food cravings are simply a clue that the body is out of balance. Therefore, when the imbalance is addressed, the food craving will subside. Then, the ability to follow a healthy eating plan becomes very simple when your body and mind are both along for the ride!

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4. I do a lot of reading about nutrition in books, magazines and online. What can EB Nutrition offer me that I do not already know?

The majority of the clients we work with are highly educated and seasoned when it comes to nutrition and health. Yet, we never fail to offer these individuals fresh and enlightening information that helps them discover new ways of using food as medicine.

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5. What is the difference between a nutritionist and a dietitian?

There are many health professionals who may refer to themselves as nutritionists; however, it is a misrepresentation if they are not licensed or board certified. A qualified nutritionist will possess a bachelor's and/or master's degree in nutrition and have passed a state exam to become a licensed nutritionist for their state. A dietitian will also be required to have a bachelor's or master's level degree, but in order to become board certified they must complete a post-graduate clinical program in a hospital setting. This intensive clinical experience affords more credibility and experience to a dietitian because of their familiarity in working with a wide range of medical conditions both acute and chronic. Furthermore, you must be a registered dietitian in order to work in a hospital or medical clinic. The nutritionists at EB Nutrition are board certified licensed nutritionists and licensed dietitians.

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6. Do you accept insurance?

If you are coming in for an office visit or doing a phone consultation, we will provide you with a receipt called a super bill. A super bill is a record of your visit that contains the office visit code (initial or follow up) and the clinical diagnosis codes given by your physician. You may submit the super bill to your insurance company along with the form they provide. Reimbursement will be dependent upon your insurance company and the policy you hold. We are unable to make any guarantees on your level of reimbursement.

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7. What if my insurance company does not cover my visit?

If your insurance company will not cover your visit, we suggest a couple of options. You may submit the visit to your Flex Spending Account if you have one through work or you may use the visit as a tax write off. Keep in mind that because we do not work directly with insurance, we are able to give you more quality time to determine your needs and customize your plan. As a result of this extra time, you will not be given any cookie cutter printouts, but instead have your entire health assessed and all of your nutritional recommendations custom tailored to fit your lifestyle. Most people can look back and see the hundreds of dollars spent on diet books, diet pills and group programs, but because of the lack of personalization or "whole person" approach, they are still riding the diet roller coaster years later. The investment you make in one customized visit with EB Nutrition can and will save you money in the long run. An investment in EB Nutrition is an investment in your future health!

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8. How long are initial consultations?

All visits are completely customized for our patients. Typically, the initial visit for one person will be 75 minutes in length. We are also able to accommodate groups of two or more. If you are interested in duet or family consults, please contact us for more detailed information as the time required for these visits will vary.

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9. How do follow up visits work?

Follow up visits range in length from 30 minutes to 1 hour. When you meet with a dietitian for the first time, they will recommend an appropriate time frame for you to follow up based upon your specific needs and goals. Clients may choose to come in weekly, biweekly, monthly or even once a year to review and discuss modifications of their regimen.

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10. Could you explain the Nutraprint Online Counseling?

The Nutraprint offers a comprehensive approach to wellness, right at your fingertips. Once you fill out the medical history forms online and select the type of Nutraprint package you would like, your information will be analyzed by our team of dietitians. Your Nutraprint may include some or all of the following: goals list/action plan, 2-week customized meal plans, food recall interpretation, vitamin recommendations, laboratory interpretation, weight loss strategies, exercise plan, tips/resources, and shopping guide. Please see the Nutraprint section for more detailed information.

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11. How do the online consultations differ from office visits?

The online consultations are a quick and convenient way for anyone at any place to access the benefits of nutritional counseling. We offer a variety of packages at varying costs to suit your needs.

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12. How much are the office visit consultations?

Office visits and phone consultations will vary in length and price depending upon the reason for your visit and the number of individuals being assessed. Please call our office at 301-231-0026 or e-mail us at eatright@ebnutrition.com to learn more about your specific pricing.

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13. How do I know that your dietitians have experience with my health concern?

We work with a wide range of health concerns such as general nutrition, weight loss/gain, and specific medical issues. Our dietitians have a very broad range of medical nutrition expertise, so chances are they have experience with your specific concern.

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14. What age groups do you see?

We work with age groups across the entire lifecycle from infants to seniors. Our dietitians cater their consults to the specific audience with which they are working.

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15. What about special needs patients?

We see many special needs patients and work very closely with their families and/or facilities to help them achieve their health-related goals. Contact us to learn more.

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16. What type of testing do you offer?

We offer a wide variety of testing that ranges from metabolic readings and adrenal stress tests to digestive, hormone and food allergy testing. Please see the laboratory testing section for more detailed information.

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17. What is your cancellation policy?

Our cancellation policy is two full business days. For example, if you have a Wednesday appointment, we ask that you call by the end of the business day the Monday before. For a Monday appointment, we ask that you call by the end of the business day the Thursday before. Cancellations made in less than 2 business days will be charged for the full length of the appointment scheduled.

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18. What happens if the date to cancel has passed, and I am unable make it into the office?

We certainly understand that unexpected events may arise and do our very best to accommodate. Therefore, we offer an appointment over the phone instead of in the office. A phone consultation works exactly like an office visit and your plan is sent to you via email or fax.

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19. Our Vitamin Return Policy

In keeping with our quality commitment, our vitamin return policy requires that you notify us and request a return-goods authorization within 48 hours of receipt of the product. Upon approval, returns must be shipped to our facility within 48 hours. All returns are subject to a 25% restocking charge and cost of return shipping. All items must be returned still sealed.

Nutraprint packages are non-refundable.

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20. Shipping Policy

We ship products anywhere in the United States via United Parcel Service(UPS) or United States Postal Service (USPS.) When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your parcel's destination.

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Phone: 301-231-0026
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